Privacy Policy

This Privacy Policy explains how we handle your Personal Information when you use our website, bloomingroots.co.

Your privacy is important to us, and we want you to feel comfortable and secure when using our Service. Please take a moment to read through this policy to understand how we collect, use, and disclose your information.

When you use our Service, you agree to the terms outlined in this Privacy Policy. We will only share your information with you as described here. We aim to provide you with the best experience possible while safeguarding your privacy.

 

What is personal information?

Personal information is any information that can be used to identify a specific individual or directly connected to that person or entity.

Information you directly submit to us through our services may include:

• Basic contact details such as your name, address, phone number, and email.
• Order information, including your name, billing address, shipping, payment confirmation, email address, and phone number.
• Account information, including your username, password and security questions.
• Shopping information, including the items you view, put in your cart or add to your wish list.
• Customer support information, including the data you choose to include in our communication.

 

Our definition of personal information excludes "aggregate" data. Data that we collect on a class or group of products, services, or website visitors that has had individual identities removed is known as aggregate information. In other words, data about your service usage may be gathered with other users' usage of the same service. Still, no personal data will be present in the resulting data.

Similarly, data from the products you buy might be gathered and mixed with data from similar goods purchased by others. We can better examine new products and services and customise current ones to the preferences of our customers by using aggregate data to assist us in understanding trends and the demands of internet users.

 

How we collect your information:

We gather the personal data you offer us, such as when you:

• Sign up for Blooming Roots, register, or complete a guest checkout
• Register to use Blooming Roots or subscribe to news, special notifications, or other Blooming Roots promotions.
• Enter your email address during the guest checkout.
• Order from our online store or call us to make a purchase.
• Get in touch with us for any reason by writing to us, faxing, using our website, or calling our customer care line.

 

How we use your information:

Except in certain restricted instances, at no time do we rent, sell, share, or otherwise disclose personal information to third parties without your approval.

 

• An illustration would be ordering fulfilment since we might give a third party the information, they need to complete a purchase. For instance, if you ask for a shipment for a transaction, we could offer the shipping company your address. If you pay with a credit or debit card, the card issuer or processor will receive your card number and details about the purchase transaction. However, we only provide the data necessary to deliver the goods or services you order.
• The personal data we gather is utilised to fulfil your requests and transactions, deliver exceptional customer service, alert you to opportunities we believe would interest you, and better understand your needs.

 

Information Protection:

We have implemented several security measures to prevent the loss, abuse, or alteration of personal information while it is in our possession. We employ technical, contractual, administrative, and physical safeguards to prevent unauthorised access. We store your personal information electronically.

• Secure Transactions: We employ industry-standard encryption protocols (SSL) to ensure the secure transmission of sensitive data, such as credit card information, during online transactions.
• Third-Party Security: We partner with reputable third-party payment processors who adhere to strict security standards to safeguard your financial information.
• Limited Access: Access to your personal information is restricted to authorised personnel only, and we implement strict access controls to protect against unauthorised access or use.

 

Use of Cookies:

Our website uses a function of your internet browser called a "cookie." A cookie is a small text file your web browser saves to your computer's hard drive. Only a unique identifier is stored in our cookies. They don't keep records of your identity, orders, passwords, or credit card data. If your shopping is stopped for whatever reason, we can ensure you retain the contents of your cart due to this cookie.

Blooming Roots uses cookies to enhance your purchasing experience. For instance, we use cookies to modify your home page and show sites more effectively based on your browser type. Nevertheless, no personal information about you is stored in cookies by Blooming Roots.

Cookies are not necessary to browse Blooming Roots, but they are required to sign up, log in, shop, and put products in your cart. You must accept a Blooming Roots cookie to make purchases or create an account on Blooming Roots.

 

Updates to Privacy Policy:

We reserve the right to update this Privacy Policy periodically. Any changes will be posted on this page, and we encourage you to review this policy regularly.

By using BloomingRoots.com, you acknowledge and agree to the terms of this Privacy Policy. If you have any questions or concerns regarding your privacy, please contact our customer support team at info@bloomingroots.co